If two estimates show different totals, first ask whether they cover the same work. One might include packing while the other covers transportation only. Begin with one inventory and the same description of both homes.
This article uses FMCSA guidance for interstate household-goods moves within the United States. Intrastate and international moves need separate checks. Official sources were reviewed on October 1, 2026.
Send the same details to every company
List the belongings room by room before requesting estimates. Include storage and garage items, photographs of large pieces and useful dimensions. Mark items you may sell separately so each company knows which inventory it is pricing.
| Condition | Give everyone the same details | Record the answer |
|---|---|---|
| Inventory and labor | Furniture, boxes, who packs, disassembly and reassembly | Included belongings and excluded tasks |
| Access at both homes | Floors, stairs, elevators and truck parking access | Conditions that still need checking |
| Timing | Preferred pickup, earliest move-in and storage needs | A confirmed date or an estimated window |
| Payment | The same scope and estimate type | Deposit, balance, payment methods and cancellation terms |
This is a comparison worksheet. A blank field does not mean that work is included or free. Ask for the missing answer.
Identify who arranges and who carries the move
FMCSA distinguishes movers from brokers. A broker arranges transportation rather than transporting the goods. Both interstate household-goods movers and brokers must have the appropriate FMCSA registration.
Write down the name used during the call, the legal name on the estimate and the actual carrier. Follow FMCSA’s mover-selection guidance to check registration and complaint records. A registration result alone does not establish service quality.
When using a broker, ask when the carrier will be assigned and whether that carrier has accepted the estimate. Keep contacts for both companies if the person handling your booking will not be handling the truck.
Read the scope beside the estimate type
FMCSA’s cost guidance distinguishes a rate quote from a written estimate. Request an estimate that identifies the work after an actual or virtual inspection of your belongings.
A binding estimate covers the listed goods and services at the agreed price; a non-binding estimate does not guarantee the final cost. Resolve inventory or service changes in writing before loading.
Adapt this example to your move. It does not mean that every move incurs stairs, packing or storage charges.
Please provide a written estimate for the attached inventory. Is it binding or non-binding? Which packing, disassembly, storage and stair services are included? Please also identify the carrier, pickup and delivery arrangements, cancellation terms and how additional work is approved.
FMCSA’s warning signs include large advance-payment or cash demands and requests to sign blank paperwork. Resolve unexplained terms before signing.
Check the paperwork before loading
These checks are not saved or sent to a server. This is a preparation list for the current page.
Keep signed documents and the inventory available on your phone. The FMCSA rights and responsibilities booklet explains moving documents and loss or damage issues. For local services after arrival, start with the regional directory.
Official sources
- FMCSA distinguishes movers from brokers
- FMCSA’s mover-selection guidance
- FMCSA’s cost guidance
- A binding estimate covers the listed goods and services at the agreed price
- FMCSA’s warning signs
- FMCSA rights and responsibilities booklet
Based on public information checked Oct 1, 2026. Confirm prices and operating details with the business before visiting.
